If you are having trouble hearing/speaking with your teammates or party, please check the guide below.

Quick Fixes (try these first)

• Make sure your headphones are securely plugged in if wired. Make sure they are charged if bluetooth enabled
• Ensure that the volume is adjusted correctly on your PC
• Check the in-game sound menu options:
  • From the login screen, click the Gear Icon in bottom right hand corner
  • Select 'Options' and then 'Sound'
  • Under Sound heading: 
    • Adjust sliders to test volume
    • Ensure that the correct Output Device is selected
    • Make sure the 'In-Game Audio' box is selected
  • Under the Voice heading (scroll down)
    • Ensure the correct input and output devices are selected
    • Test input/output levels for the correct volume
    • The default setting for Voice Mode is Voice Activated- check if it's been toggled to 'Push To Talk'
    • Ensure the boxes are checked for: 
      • 'Party Channel Enabled'
      • 'Team Channel Endabled' 
• Check in-game social menu options
  • From the lobby screen, click the hooded Echo icon in the bottom right hand corner.
    • Check and see if anyone on your team has been muted in your friends list
    • Make sure that all players are in the same social channel
      • Select the headphones icon in the top menu
      • Make sure all members are listed and that they are in the correct channel

More Suggestions:

• If you are on a mouse and keyboard, the ~ button toggles voice on and off, try pushing this button to see if it's muting/unmuting your voice channel appropriately
• Exit the game and Steam client and relaunch them
• Restart your computer and relaunch your Steam and game clients